You can organize your email in different folders.
By default, your DeskNow account has 3 email folders:
in where incoming messages are normally stored
sent where is stored a copy of every message that you send
drafts where you can save unfinished messages, to send them at a later time
Unread emails are displayed in bold,
and have a 'closed envelope' icon (). You
can mark one ore more emails as read, even if you haven't read it/them.
You can also mark one or more emails as unread, to remind yourself to
read them again in the future.
Emails that have attachments are displayed
with a small attachment icon:
You can create other mail folders, as many as you want. You can create them at the first level of the tree, or inside other mail folders (in the latter case, the new folder is a "subfolder").
To create a mail folder in the first level of the tree, click on Mail on the menu, and then New on the page menu.
To create a mail folder as subfolder of another folder, open the parent folder and click on Folder / New folder
To rename or delete a mail folder, click on Folder / Properties. You can also click on Mail an then click on the Properties link associated with the folder.
To move a mail folder (ex from the first level of the tree to inside another folder), click on Mail on the menu, select the folder to move and then select Move to in the page menu.
By default, DeskNow shows you the mail listing in the upper half of the window only.
You can also view the listing in full screen. See Full screen and split views for more information.
For more information, see Moving around: folders
You can move emails from a folder to another (except 'drafts' and 'sent'), and delete groups of emails.
You can also instruct DeskNow to download emails from other mail servers and store them in a particular folder.